Expert Guides

Holidays should be a time to relax and unwind, which is why when things go wrong, it can cause immense frustration. The good news is that there are steps you can easily follow to ensure that whether your holiday claim regards illness, accident or a general complaint, it is dealt with appropriately.

Holiday Travel Law Guides: Complaints

Fortunately, the complaints below do not require legal professional assistance. Our Travel Law Specialists have put together all the information you need as ‘Do It Yourself Guides’ to show you the steps you need to follow.

Holiday Complaints Do It Yourself Guides
Flight Delay Complaints Advice for air passengers about your legal rights when a flight is delayed (PDF)
Lost Baggage Complaints Steps to take if your luggage has been damaged or lost by an airline (PDF)
Flight Cancellation Complaints Air passenger information setting out legal rights should your flight be cancelled (PDF)
Disabled and Reduced Mobility Passenger Travel All you need to know about Disabled Passenger Travel Complaints (PDF)
Holiday Complaint Letter Example Holiday Complaint Letter Template (Download)

Holiday Travel Law Guides: Illness

As Travel Law Specialists, we have extensive knowledge and experience of various holiday illnesses. That’s why we’ve put together these guides to help you understand what typical illnesses are, where you could catch them including hazard areas, symptoms and treatments, where and when holidaymakers are at risk, tips on preventing them and much more.

Illness PDF
African Sleeping Sickness All you need to know about African Sleeping Sickness (PDF)
Amebiasis All you need to know about Amebiasis (PDF)
Bacillus Cereus All you need to know about Bacillus Cereus (PDF)
Campylobacter All you need to know about Campylobacter (PDF)
Clostridium Perfringens All you need to know about Clostridium Perfringens (PDF)
Cryptosporidium All you need to know about Cryptosporidium (PDF)
Dengue Fever All you need to know about Dengue Fever (PDF)
E.Coli All you need to know about E.Coli (PDF)
Gastroenteritis All you need to know about Gastroenteritis (PDF)
Giardia All you need to know about Giardia (PDF)
Legionnaires Disease All you need to know about Legionnaires Disease (PDF)
Lyme Disease All you need to know about Lyme Disease (PDF)
Salmonella All you need to know about Salmonella (PDF)
Shigella All you need to know about Shigella (PDF)